Article 1 – Definitions
- WPProtect.pro: the trade name of Sliced CommV, provider of WordPress-related services including maintenance, security, hosting, audits, and related services.
- General Terms and Conditions: this document.
- Client: any natural or legal person who enters into an agreement with WPProtect.pro.
- Website: a coherent collection of web pages and content managed by or on behalf of the Client.
- Hosting: the provision of server capacity and storage space by WPProtect.pro or its suppliers.
- Services: all products and services provided by WPProtect.pro, including maintenance plans, hosting, audits, security, SEO, and optimization.
Article 2 – Applicability
- These conditions apply to all offers, quotations, services, and agreements under which WPProtect.pro provides goods and/or services.
- Deviations are valid only if agreed upon in writing.
- The Client’s general terms and conditions are expressly excluded.
Article 3 – Liability
- WPProtect.pro is only liable in cases of intent or gross negligence. Any other liability, direct or indirect, is excluded.
- Maximum liability is limited to the value of the relevant agreement (excluding VAT).
- WPProtect.pro is not liable for errors or damages caused by third parties, external plugins, providers, or third-party software.
Article 4 – Performance of Services
- WPProtect.pro will make every reasonable effort to perform the services to the best of its ability and according to the agreed terms.
- Deadlines are indicative only and are not binding deadlines.
- Services are delivered on a best-effort basis and not as a guarantee of results.
- If issues arise due to actions by the Client, WPProtect.pro reserves the right to charge for the additional costs.
Article 5 – Duration and Termination
- Fixed-term agreements end automatically unless explicitly renewed in writing.
- Ongoing agreements (such as maintenance or hosting) may be terminated by the Client with at least 30 days’ written notice before the start of the next period.
- WPProtect.pro may terminate the agreement with immediate effect in cases of non-payment, bankruptcy, or serious breach of contract by the Client.
Article 6 – Prices and Payment
- All prices are exclusive of VAT and stated in euros.
- Payment must be made within 14 days of the invoice date, unless otherwise agreed.
- In case of late payment, the Client is automatically in default and liable for:
- statutory interest, and
- collection costs.
Article 7 – Intellectual Property
- All materials, designs, and software provided by WPProtect.pro remain the property of WPProtect.pro, unless explicitly agreed otherwise in writing.
- The Client is granted only a right of use for the agreed purpose.
Article 8 – Data Protection
- WPProtect.pro acts in accordance with the General Data Protection Regulation (GDPR).
- Where WPProtect.pro acts as a processor, a data processing agreement will be concluded with the Client if required.
Article 9 – Force Majeure
- WPProtect.pro cannot be held liable in cases of force majeure, including but not limited to: provider outages, internet failures, power cuts, illness, or government measures.
- If a force majeure situation lasts longer than 60 days, either party may terminate the agreement without compensation.
Article 10 – Governing Law and Disputes
- These terms and conditions and all related agreements are governed exclusively by Belgian law.
- Disputes shall be settled by the competent courts of Ghent, Belgium.